--- title: Wingfield Box no longer responds description: If your Wingfield Box has hung up, it is advisable to disconnect it from the power supply so that the system can restart. image: https://help.wingfield.io/hubfs/Preview%20Images/headerHelpcenter.jpg --- [Skip to content](https://help.wingfield.io/en/reset#main-content) - [English](https://help.wingfield.io/en/reset) - [Deutsch](https://help.wingfield.io/reset) English Show submenu for translations [![icon](https://help.wingfield.io/hubfs/icon.svg)](https://help.wingfield.io/en?hsLang=en) Open main navigation Close main navigation - - [English](https://help.wingfield.io/en/reset) - [Deutsch](https://help.wingfield.io/reset) English Show submenu for translations - [Contact us](mailto:service@my-wingfield.com) [Contact us](mailto:service@my-wingfield.com) Hey! How can we help you? - There are no suggestions because the search field is empty. 1. [Wingfield Help Center](https://help.wingfield.io/en?hsLang=en) 2. [Installation](https://help.wingfield.io/en/installation?hsLang=en) 3. [Troubleshooting](https://help.wingfield.io/en/installation?hsLang=en#troubleshooting) May 30, 2024 # Wingfield Box no longer responds ## If your Wingfield Box has hung up, it is advisable to disconnect it from the power supply so that the system can restart. **The reset can help with the following problems:** - The screen of the Wingfield Box is frozen, and the system no longer responds - The Baseline Camera no longer connects **⚠️ Attention:** When restarting, you should always disconnect the power connection of the Wingfield Box for about **5 minutes** to ensure that the power supply unit discharges completely and no longer has any residual voltage. #### ![Bildschirm­foto 2022-12-08 um 11-36-00-png](https://help.wingfield.io/hs-fs/hubfs/Bildschirm%C2%ADfoto%202022-12-08%20um%2011-36-00-png.png?width=121&height=54&name=Bildschirm%C2%ADfoto%202022-12-08%20um%2011-36-00-png.png) #### That didn't help? 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