--- title: How to ensure optimal tracking results description: Avoid these mistakes to get the most accurate stats and data possible. image: https://help.wingfield.io/hubfs/Preview%20Images/headerHelpcenter.jpg --- [Skip to content](https://help.wingfield.io/en/tracking-results#main-content) - [English](https://help.wingfield.io/en/tracking-results) - [Deutsch](https://help.wingfield.io/tracking-results) - [Português - Brasil](https://help.wingfield.io/pt-br/tracking-results) English Show submenu for translations [![icon](https://help.wingfield.io/hubfs/icon.svg)](https://help.wingfield.io/en?hsLang=en) Open main navigation Close main navigation - - [English](https://help.wingfield.io/en/tracking-results) - [Deutsch](https://help.wingfield.io/tracking-results) - [Português - Brasil](https://help.wingfield.io/pt-br/tracking-results) English Show submenu for translations - [Contact us](mailto:service@my-wingfield.com) [Contact us](mailto:service@my-wingfield.com) Hey! How can we help you? - There are no suggestions because the search field is empty. 1. [Wingfield Help Center](https://help.wingfield.io/en?hsLang=en) 2. [First steps with Wingfield](https://help.wingfield.io/en/first-steps-with-wingfield?hsLang=en) 3. [Before Your First Wingfield Session](https://help.wingfield.io/en/first-steps-with-wingfield?hsLang=en#before-your-first-wingfield-session) June 16, 2025 # How to ensure optimal tracking results ## Avoid these mistakes to get the most accurate stats and data possible. ### ![](https://help.wingfield.io/hs-fs/hubfs/image-png-Aug-01-2024-09-56-48-0628-AM.png?width=120&height=120&name=image-png-Aug-01-2024-09-56-48-0628-AM.png) ### Avoid unfavorable lighting conditions --- You can compare the Wingfield Box's cameras with the human eye. Since our tracking is camera-based, light conditions may greatly impact the tracking quality. Remember that a dark environment or too strong backlight might lead to inaccurate results. This mainly applies to outdoor installations and extreme conditions. Normal conditions on an outdoor court usually pose no problems. Just keep it in mind if the results seem strange to you.  ### ![](https://help.wingfield.io/hs-fs/hubfs/image-png-Aug-01-2024-09-56-35-9153-AM.png?width=120&height=120&name=image-png-Aug-01-2024-09-56-35-9153-AM.png) ### Don't block the view --- During practice, it can always happen that someone stands in front of the Wingfield Box and blocks its view of the court. The system can already do many things, but unfortunately, looking through people is impossible yet. 😜  **💡Tip:** Also, prevent people (e.g., coaches) from standing directly behind you from the Wingfield Box perspective. In the worst case, the Wingfield Box could associate their movements with yours. However, we have built-in mechanisms to prevent people in the background of the court from being tracked. Try to avoid it as much as possible on your court to be safe. ### ![](https://help.wingfield.io/hs-fs/hubfs/image-png-Aug-01-2024-09-57-11-5377-AM.png?width=120&height=120&name=image-png-Aug-01-2024-09-57-11-5377-AM.png) ### Choose sides correctly --- Remember, the Wingfield Box tracks the statistics for each half of the court. So ensure you always play on the side where you are checked in. If you change sides during a running session, you can always make changes on the touch screen of the Wingfield Box.  ### ![](https://help.wingfield.io/hs-fs/hubfs/image-png-Aug-01-2024-09-47-37-7140-AM.png?width=120&height=120&name=image-png-Aug-01-2024-09-47-37-7140-AM.png) ### Only one player per side --- In the single-player modes, the system only tracks one player per side. Therefore, make sure that only one person is on each side. In the doubles option of Match Mode, you’ll receive stats at the team level. Here too, make sure that you’re always on the correct side.  **☝🏼 By the way:** In the video mode of the Wingfield Boxes for tennis, no statistics are tracked. You can ignore this rule here.  ### ![](https://help.wingfield.io/hs-fs/hubfs/match-png.png?width=120&height=120&name=match-png.png) ### Special rules for match mode --- The Wingfield Box can record the course of a game based on certain events and thus reconstruct the results and the corresponding match statistics.   **⚠️Attention:** To achieve the best results, follow the match-specific rules described in the article on **[match mode](https://help.wingfield.io/en/match-mode?hsLang=en)**! - [First steps with Wingfield](https://help.wingfield.io/en/first-steps-with-wingfield?hsLang=en#main-content) - [Before Your First Wingfield Session](https://help.wingfield.io/en/first-steps-with-wingfield?hsLang=en#before-your-first-wingfield-session) - [On the court](https://help.wingfield.io/en/first-steps-with-wingfield?hsLang=en#on-the-court) - [About the Wingfield app](https://help.wingfield.io/en/about-the-wingfield-app?hsLang=en#main-content) - [👤 Account & roles](https://help.wingfield.io/en/about-the-wingfield-app?hsLang=en#account-roles) - [💬 App FAQ's](https://help.wingfield.io/en/about-the-wingfield-app?hsLang=en#app-faqs) - [📲 Updates](https://help.wingfield.io/en/about-the-wingfield-app?hsLang=en#updates) - [DUPR](https://help.wingfield.io/en/about-the-wingfield-app?hsLang=en#dupr) - [Installation](https://help.wingfield.io/en/installation?hsLang=en#main-content) - [Preparations](https://help.wingfield.io/en/installation?hsLang=en#preparations) - [Installation Guide - Streaming Camera](https://help.wingfield.io/en/installation?hsLang=en#installation-guide-streaming-camera) - [Installation Guide - Court Terminal](https://help.wingfield.io/en/installation?hsLang=en#installation-guide-court-terminal) - [Installation Guide - Dual Tracking Camera](https://help.wingfield.io/en/installation?hsLang=en#installation-guide-dual-tracking-camera) - [Troubleshooting](https://help.wingfield.io/en/installation?hsLang=en#troubleshooting) - [Maintenance & Upgrades](https://help.wingfield.io/en/installation?hsLang=en#maintenance-upgrades) - [Installation Guide Wingfield Box (Tennis)](https://help.wingfield.io/en/installation?hsLang=en#installation-guide-wingfield-box-tennis) - [Installation Guide Wingfield Box (Pickleball)](https://help.wingfield.io/en/installation?hsLang=en#installation-guide-wingfield-box-pickleball) - [Coach Corner](https://help.wingfield.io/en/coach-corner?hsLang=en#main-content) - [Tools for coaches](https://help.wingfield.io/en/coach-corner?hsLang=en#tools-for-coaches) - [Coaching with Wingfield](https://help.wingfield.io/en/coach-corner?hsLang=en#coaching-with-wingfield) - [Blueprints for Drills](https://help.wingfield.io/en/coach-corner?hsLang=en#blueprints-for-drills) - [Club resources](https://help.wingfield.io/en/club-resources?hsLang=en#main-content) - [Financing & refinancing](https://help.wingfield.io/en/club-resources?hsLang=en#financing-refinancing) - [Marketing](https://help.wingfield.io/en/club-resources?hsLang=en#marketing) - [Admin dashboard](https://help.wingfield.io/en/club-resources?hsLang=en#admin-dashboard) - [Operations](https://help.wingfield.io/en/club-resources?hsLang=en#operations) - [DTB LK-Matches](https://help.wingfield.io/en/dtb-lk-matches?hsLang=en#main-content) - [Basics](https://help.wingfield.io/en/dtb-lk-matches?hsLang=en#basics) - [DTB rules](https://help.wingfield.io/en/dtb-lk-matches?hsLang=en#dtb-rules) - [Match validation](https://help.wingfield.io/en/dtb-lk-matches?hsLang=en#match-validation) - [Marketing tips for clubs](https://help.wingfield.io/en/dtb-lk-matches?hsLang=en#marketing-tips-for-clubs) - [FAQ](https://help.wingfield.io/en/faq?hsLang=en) - [Campaigns](https://help.wingfield.io/en/campaigns?hsLang=en) - [General](https://help.wingfield.io/en/general?hsLang=en) [![Logos-WF-Glyph](https://help.wingfield.io/hubfs/Logos-WF-Glyph.svg "Logos-WF-Glyph")](https://help.wingfield.io/?hsLang=en) Copyright © 2025, © Wingfield GmbH